Privacy Policy

1. Introduction

Jordan Ruiz, REALTOR® ("Jordan Ruiz Real Estate," "we," "us," or "our"), operating under California DRE License #02223095 with brokerage services provided through Real Broker, respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit this website or contact us about real estate services.

By using this website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of this site.

2. Information We Collect

We may collect the following types of personal information:

• Contact information: Name, email address, phone number, and mailing address when you complete a contact form, listing alert sign-up, or consultation request.
• Real estate preferences: Property type, price range, preferred neighborhoods, and buying or selling timeline.
• Usage data: IP address, browser type, pages visited, and referring URLs collected automatically through cookies and analytics tools.
• Communication records: Emails, texts, or call logs related to your real estate inquiry.

3. How We Use Your Information

We use your personal information to:

• Respond to your inquiries and provide real estate services
• Send listing alerts and market updates you have requested
• Schedule and conduct consultations
• Improve our website and marketing materials
• Comply with California real estate law and professional obligations
• Communicate with you about properties, market conditions, and transactions

We will not use your information for any purpose other than those described above without your prior consent.

4. IDX / MLS Data

This website may display property listings sourced from the Multiple Listing Service (MLS) through an IDX (Internet Data Exchange) feed provided by Lofty. MLS data is deemed reliable but not guaranteed. All listing information is subject to change without notice. Users of IDX data agree to use the information solely for personal, non-commercial purposes.

5. Cookies & Analytics

We use cookies and similar tracking technologies to monitor traffic, understand how visitors use our site, and improve the user experience. You may disable cookies through your browser settings; however, some features of this website may not function correctly without them.

We may use third-party analytics services (such as Google Analytics) that collect anonymized data. These services have their own privacy policies governing data use.

6. Third-Party Services

This website integrates with the following third-party platforms, each governed by their own privacy policies:

• Lofty CRM / IDX: Lead management and MLS property search
• Calendly: Consultation scheduling
• Instagram: Embedded social media content
• Zillow: Review platform (external links)

We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies before submitting personal information on those platforms.

7. Information Sharing & Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in these circumstances:

• Service providers: With trusted vendors (CRM platforms, email services) who assist in operating this website and our business, under strict confidentiality agreements.
• Real estate transactions: With other parties necessary to complete a transaction (escrow companies, lenders, title companies), with your knowledge and consent.
• Legal requirements: When required by law, court order, or to protect the rights and safety of Jordan Ruiz, clients, or the public.

8. Your California Privacy Rights (CCPA)

As a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect and how it is used
• The right to request deletion of your personal information
• The right to opt out of the sale of personal information (we do not sell data)
• The right to non-discrimination for exercising your privacy rights

To exercise any of these rights, contact us at realtor@jordanruiz.com. We will respond to verified requests within 45 days.

9. Data Security

We implement reasonable technical and organizational safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to use caution when submitting sensitive information online.

10. Children's Privacy

This website is not directed at children under the age of 13. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of this website after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact: